1. Returns Policy
At Maya Collections, we strive to ensure your satisfaction with
every
purchase. If you are not entirely satisfied with your purchase, we're here to help.
1.1 Eligibility for Returns
Returns are accepted only with the package opening video. Without package opening video return is not accepted. Let us know within 24 hours of receiving the item through
info@mayacollections.co.in Please mention the Order id for reference with Subject “DAMAGED”, and share us the details of the damage.
Please do not accept tampered packages, we will not be responsible if tampered packages are accepted and the product is found to be damaged.
Once we acknowledge, please ship Via
India Post registered parcel Only within 1-2 days, to our address. Shipping cost will be credited back to you within 7 days of receiving the item. We can either Process Refund or Exchange with the same item if available or any other item.
1.2 Timeframe for Returns
You must initiate a return within 1 Day from the date of delivery.
1.3 Return Process
To initiate a return, please send us mail to
info@mayacollections.co.in
You will be responsible for the return shipping costs unless the return is due to our error or a defective product.